FAQ

Frequently Asked Questions (FAQ)
Below you’ll find answers to the questions we’re asked most often. We created this section to give you quick, clear information at a glance. If you don’t see your question here, don’t worry—our team is just a call or message away. We’ll be more than glad to assist you with any additional questions or specific concerns.

Question 1

Why should I hire a commercial cleaning company instead of using in-house staff?

Hiring a professional cleaning company saves you money on payroll, training, and supplies — while guaranteeing consistent, spotless results every time. We handle the cleaning so your team can focus on growing your business.

Question 2

What types of facilities do you clean?

We specialize in office buildings, medical facilities, schools, warehouses, gyms, retail stores, and event venues. No matter the size or industry, we tailor our services to your facility’s needs.

Question 3

How often should my facility be cleaned?

It depends on your traffic and industry. Many offices prefer daily cleaning, while medical and fitness centers often require multiple cleanings per day. We’ll customize a schedule that fits your business.

Question 4

Are your cleaning products safe?

Absolutely — we use eco-friendly, hospital-grade products that are tough on germs but safe for your staff, customers, and the environment.

Question 5

Do you offer flexible cleaning schedules?

Yes! Whether you need daytime, evening, overnight, or weekend service, our team works around your business hours to keep your operations running smoothly.

Question 6

What makes True American Facilities different from other cleaning companies?

We don’t just clean — we protect your brand image. With trained professionals, cost-effective pricing, and industry-specific expertise, we ensure your facility shines and your visitors notice.

Question 7

Can I get a free quote?

Yes, we provide fast, no-obligation quotes and even recommend cost-saving strategies compared to in-house or outsourced competitors.