Privacy Policy

A legal disclaimer

TrueAmericanFacilities.com ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

True American Facilities
Email: Admin@TrueAmericanFacilities.com
Phone: (214) 433-0838
Website: www.TrueAmericanFacilities.com

2. What Personal Data We Collect

We may collect the following types of personal data:

Identity Data: Name, company name (if applicable)
Contact Data: Email address, phone number
Technical Data: IP address, browser type, device information
Usage Data: Pages visited, time spent, links clicked
Communication Data: Messages sent through our contact form or email

3. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent
Contractual obligation
Legal compliance
Legitimate interest

4. How We Use Your Personal Data

We use your information to:

Respond to service inquiries
Deliver janitorial and facilities services
Send updates or promotional content (if opted in)
Improve our website and customer service
Meet legal and regulatory obligations

5. Data Sharing and Transfers

We may share data with:

Service providers (e.g., website hosting, email tools)
Legal authorities when required
Outside the EEA with appropriate safeguards (Standard Contractual Clauses or equivalent)

6. Your GDPR Rights

You have the right to:

Access, correct, or delete your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
File a complaint with a Data Protection Authority

To exercise your rights, email: [Insert Contact Email]

7. Data Retention

We retain personal data only as long as necessary for the purposes we collected it or to comply with legal obligations.

8. Security

We use industry-standard security practices to protect personal data from unauthorized access or disclosure.

9. Cookie Policy

What Are Cookies?
Cookies are small text files placed on your device to help us analyze website traffic, remember your preferences, and enhance your experience.

Types of Cookies We Use:

Essential Cookies: Necessary for website functionality (e.g., security, navigation)
Performance Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics)
Functionality Cookies: Remember your preferences (e.g., language, region)
Marketing Cookies: Track visitor activity to help us deliver relevant advertising (only if consented)

Your Choices:
You can:

Accept or decline cookies via our cookie banner
Manage cookies through your browser settings
Withdraw consent for non-essential cookies at any time

Disabling Cookies:
Note that disabling some cookies may affect the functionality of our website.

10. Lodging a Complaint

If you believe your data rights have been violated, you may contact your local Data Protection Authority or the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

11. Changes to This Policy

We may update this policy periodically. The latest version will always be posted on this page with the effective date.

12. Contact Us

True American Facilities
Email: Info@TrueAmericanFacilities.com
Phone: (214) 433-0838
Website: www.TrueAmericanFacilities.com